Shipping policy

Standard delivery time

1–3 days for Czechia, Slovakia
2–4 days for Austria, Croatia, Germany, Poland, Romania, Slovenia, Hungary
3–10 days for other EU countries (excluding Malta)

Shipping costs are calculated when selecting the shipping method.

Order processing time

1–4 days for in-stock items.
5–14 working days for custom sandals, starting from when we receive all your details.

We make sandals by hand and our stock is limited.

During the season or sales, this may take a little longer – we will let you know if that is the case.

If you are in a big hurry, please contact us at shop@nallu.cz. We will definitely work something out.

International orders outside Czechia

Welcome to us, fan from abroad! We are a small Czech company and operate under Czech laws. When you shop with us, you agree to the Terms of Service – please take note of this. Please note that shipping costs do not include taxes, duties, or import fees, which may be charged when the shipment arrives in your country. All orders are sent as DDU (duties unpaid).

Delivery inspection

When receiving the goods from the courier, please check if the packaging is damaged, and report any defects to the courier as soon as possible.

Last updated 18. 7. 2025